WHAT IS CAPTEL?
Talk, respond, and understand your calls by reading captions on your phone's display screen!
CapTel is short for Captioned Telephone. Captioned Telephone service from Hawaii CapTel offers the ability for anyone with hearing loss to HEAR the other person and READ captions of everything that is being said during your telephone conversation.
Hawaii CapTel Service Available
24-hour-a-day service is offered at no cost to users. However, users are responsible for their own long-distance charges.
Spanish-to-Spanish captioning is available everyday from 8 AM to midnight Hawaiian Standard Time.
How does CapTel work?
As the CapTel user dials, the phone automatically connects to a captioning service. The CapTel user talks directly to the other party.
The CapTel operator transcribes the other party's message into text by using voice-recognition technology.
The other party talks to the CapTel user while the CapTel operator listens.
The CapTel user listens and reads the other party's conversation on the CapTel display screen.