SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.

 

IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. See sprintcaptel.com for details.

Hawaii Captioned Telephone Service is a free service provided by the State of Hawai’i Public Utilities Commission (PUC),
ensuring equal communication access to telephone service for people with hearing loss.

Copyright © 2019 Hawaii CapTel. All Rights Reserved. CapTel and WebCapTel are registered trademarks of Ultratec, Inc.

CapTel 840 Series

CapTel 880i

WebCapTel

CapTel 2400i

CAPTEL 840 & CapTel 840i

FOR MORE INFORMATION about International Calling with CapTel, click here

For people who prefer the familiarity of a traditional telephone look and feel.  Available for use with standard analog phone lines or with a high-speed Internet connection (WiFi capable).

FEATURES

  • Requires an analog phone line. DSL can be supported if using an appropriate filter

  • Large screen with easy-to-read captions

  • Built-in answering machine with captions

  • Built-in WiFi (CapTel 840i only) *

  • One touch button to reach customer service 24/7

  • Available in Spanish

  • Captioning service is FREE **

*   WiFi is available for an internet-based
      CapTel phone only.

** CapTel callers are responsible for their
       own long-distance call charges.

REQUIREMENTS FOR CAPTEL 840

Line 1:*

  • Telephone line:

  • Analog

  • DSL with digital filter

 

Line 2 (optional):*

  • 2nd analog telephone line

 

Not compatible with PBX system
    unless an analog port is available.

REQUIREMENTS FOR CAPTEL 840i

 

Line 1:

  • Telephone line:*

  • Analog

  • VoIP,  DSL, or digital cable phone service with digital filter

 

Line 2 or Line 3:

  • Line 2:
    High speed Internet connection

  • Line 3:
    Wireless connection to WiFi

* Not compatible with PBX system
   unless an analog port is available.

 

NOTE:  International Calling with CapTel

 

Analog-based model: CapTel 840

CapTel 840 users are able to place and receive international captioned calls provided the CapTel phone is located in the US or US Territories.

  • Captioning Service number for International callers: 

    • ​608-204-2799   English

    • 608-204-2795   Spanish

  • All CapTel users are responsible for their own long distance or international calling charges.

  • CapTel users cannot take their CapTel phone outside of the United States (or US Territory) and make a captioned call.  It will not work.

NOTE: International dialing capabilities do not include the Sprint WebCapTel service. Only CapTel phones.