Due to unexpected higher call volumes, please stay on the line for the next available CapTel operator. Do not hang up and call back. This will result in longer wait times.

 

Se encuentra un aumento de llamadas en este momento. Por favor espera en línea para un operador disponible. No se cuelgue para devolver la llamada porque resultará en tiempos de espera más largos.

Do you have difficulty hearing on the phone?

Do you misunderstand conversations due to background noise?

Do you say, "What? Can you repeat that, please?"

If you answered YES, we've got the solution for you! 

 

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Useful Resources

SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.

 

IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

Hawaii Captioned Telephone Service is a free service provided by the State of Hawai’i Public Utilities Commission (PUC),
ensuring equal communication access to telephone service for people with hearing loss.

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